Text and Talk · 2013 · 68 citations · 0 references
Language StudiesLinguisticsApplied LinguisticsDiscourse AnalysisHealth CommunicationHealth Care CommunicationHealthcare CommunicationHealthcare Patient CommunicationInformal ConsultationsMedical Discourse
Abstract This paper is concerned with research on healthcare communication that draws on Halliday's systemic functional linguistics (SFL). Section 1 introduces Halliday's notion of appliable linguistics, with SFL as a particular manifestation. Section 2 deals with instances of healthcare communication in the form of medical consultations, and shows how they can be illuminated through SF text analysis. Section 3 relates medical consultations to institutions of healthcare along two dimensions, stratification and instantiation; and it suggests that institutions can be analyzed as aggregates of situation types. Section 4 considers the field of activity within healthcare contexts, suggesting how texts in situation types characterized by different fields complement one another. Section 5 adds tenor considerations in the form of the institutional healthcare roles across fields. Section 6 explores patient journeys through hospitals as sequences of situation types. Section 7 asks how risks and failures inherent in patient journeys can be interpreted, and then analyzed and addressed, in terms of the orders of systems in a hospital. Section 8 continues this systemic analysis, applying them to patients, and Section 9 extends the analysis to healthcare systems, as semo-technical systems. Section 10 shows how relationship-centered healthcare can be interpreted in terms of SFL.