A knowledge-based approach for developing multi-channel e-government services

An integrated platform for realising online one-stop government: the eGOV project

Efthimios Tambouris · 2002 · 56 citations

Public Affairs, Public Administration, Public Policy +13

Challenges in e-government development: Lessons from two information kiosk projects

Anna Ya Ni, Alfred Tat‐Kei Ho · Government Information Quarterly · 2004 · 53 citations

Management, Information Systems, Public Administration +13

Kiosks 21: a new role for information kiosks?

Frances Slack, Jennifer Rowley · International Journal of Information Management · 2002 · 40 citations

Business, Information Systems, Information Technology +6

Towards a flexible ICT-architecture for multi-channel e-government service provisioning

Marijn Janssen, Robert Wagenaar, J. Beerens · 2003 · 39 citations

Public Affairs, Information Systems, Public Administration +12

Integrating e-government public transactional services into public authority workflows

Costas Vassilakis, George Lepouras, Stathis Rouvas et al. · Electronic Government an International Journal · 2004 · 15 citations

Public Affairs, Information Systems, Public Administration +16