Quality of service in healthcare units

Abstract

Healthcare systems have to be understood in terms of a wide variety of heterogeneous, distributed and ubiquitous systems, speaking different languages, integrating medical equipment and being customised by different entities, which in turn were set by people living in different contexts and aiming at different goals. Therefore, architecture has been envisaged to support the medical applications in terms of an agency for integration, diffusion and archiving of medical information and the electronic medical record, a form of a web spider of intelligent information processing system, its major subsystems, their functional roles and the flow of information and control among them, with adjustable autonomy. With such web-based simulated systems, quality of service will be improved (e.g., the available knowledge may be used for educational and training purposes).