Measuring safety climate on offshore installations

TLDR

The UK oil and gas industry is working to improve safety culture through the Stepchange initiative, yet a strong, cohesive culture may foster complacency, so a healthy safety climate is reflected in diverse employee assumptions, values, and norms. The study examined human and organizational safety factors on 10 offshore installations using the Offshore Safety Questionnaire. The Offshore Safety Questionnaire assessed work pressure, clarity, communication, safety behavior, risk perception, satisfaction, and attitudes among 722 UK offshore workers (33 % response rate) across 10 installations. Respondents generally felt safe and satisfied, reported little risk‑taking, but displayed diverse safety attitudes that formed fragmented subcultures varying by seniority, occupation, age, shift, and accident history, suggesting that these subcultures shape each installation’s safety climate.

Abstract

Abstract The human and organizational factors affecting safety were examined on 10 offshore installations using the Offshore Safety Questionnaire. The questionnaire contained scales measuring work pressure and work clarity, job communication, safety behaviour, risk perception, satisfaction with safety measures and safety attitudes. A total of 722 UK offshore workers (33% response rate) from a range of occupations completed and returned the questionnaire. The 'safety climates' on the various installations were characterized by most respondents feeling 'safe' with respect to a range of offshore hazards and expressing 'satisfaction' with safety measures. Respondents reported little risk-taking behaviour and felt positive about levels of work clarity and job communication. There was a wider diversity of opinions on the safety attitudes scale, indicating a lack of a positive, concerted 'safety culture' and more evidence for a range offragmented 'safety subcultures', which varied mainly as a function of seniority, occupation, age, shift worked and prior accident involvement. It is suggested that the interaction between these differing subcultures partly determines the prevailing 'safety climate' on any given installation. The UK oil and gas industry is now trying to improve its safety culture through the 'Stepchange' initiative, which hias set itself three main targets for the year 2000 : a 50 YO improvement in the industry's safety performance; safety performance contracts demonstrating leadership's personal concern for safety as an equal to business performance and encouraging industry members to work together to improve sharing of safety information and good practice. It is suggested that the existence of a strong, cohesive culture with respect to safety is not necessarily beneficial, possibly leading to 'dry rot' and complacency. A healthy culture may be represented by a range of assumptions, values, norms and expectations as reflected in employees' differing experiences of safety climate.