Why do patients change their general practitioner? Suggestions on corrective actions

Effective physician-patient communication and health outcomes: a review.

Moira Stewart · PubMed · 1995 · 4.1K citations

Social Sciences, Communication, Health Communication +14

Effect of Communications Training on Medical Student Performance

Michael J. Yedidia · JAMA · 2003 · 484 citations

Education, Medical Education, Teaching +14

Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction?

Susan Williams, John Weinman, Jeremy Dale et al. · Family Practice · 1995 · 283 citations

Pharmacy, Family Medicine, Health Assessment +16

A Practice Change Model for Quality Improvement in Primary Care Practice

Deborah Cohen, Reuben R. McDaniel, Benjamin F. Crabtree et al. · Journal of Healthcare Management · 2004 · 223 citations

Medicine, Preventive Medicine, Healthcare Quality Improvement +12

Patient Reports of Preventable Problems and Harms in Primary Health Care

Anton J. Kuzel · The Annals of Family Medicine · 2004 · 215 citations · Full text

Public Health, Environmental Sciences, Immunology +17