In the wake of transgressions: Examining forgiveness communication in personal relationships

Abstract

This study evaluated several structural equation models testing the relations between forgiveness communication styles, offense and offender variables, and relational characteristics. Results suggest partners' style of forgiveness (i.e., direct, indirect, and conditional) is shaped by offense and offender variables. Specifically, offender remorse positively predicted both direct and conditional forgiveness, offense severity negatively predicted indirect forgiveness, and blameworthiness positively predicted conditional forgiveness. Results also demonstrated that whereas direct forgiving following transgressions improved relationships (i.e., decreased relational damage and increased satisfaction), conditional forgiving detracted from relationships (i.e., increased relational damage). Indirect forgiveness, in contrast to the other styles, was unrelated to relational damage. These and other findings are discussed in light of research/theorizing on interpersonal forgiveness, relational maintenance, facework, and communication accommodation.