Using Geographical Information Systems to Enhance Community-Based Child Welfare Services

Knowledge about community services and neighborhood characteristics is vital in effective child welfare practice. Geographical information systems (GIS), a computerized mapping technology, can give child welfare practitioners, managers, and planners the ability to query and analyze case and program data. This article discusses the use of GIS in child welfare practice using a series of applications related to (a) case management—matching a client with community resources; (b) program planning—matching services for children to community needs; and (c) evaluation—assessing the effect of a community intervention. Implementing GIS technology into child welfare practice is outlined. Differences in GIS software are discussed along with hardware and training needs. Gathering and applying demographic and community information to develop applications is explored.