The Cartographic Journal · 2007 · 179 citations · 7 references
Urban InformaticsGeovisualizationSmart CityE-participationEducationPublic ParticipationEnvironmental PlanningParticipatory Decision-makingSocial SciencesCommunity MappingInternet MappingNew MethodsCivic EngagementPublic PolicyCartographyCommunity EngagementGeographyUrban PlanningSpatial Information SystemUrban GeographyCommunity DevelopmentOn-line Interactive MappingVolunteered Geographic InformationCommunity PlanningDigital GeographyLocal Policy Decision-makingWeb-based MappingPolitical Science
New online interactive mapping methods enable citizen participation in local service delivery, and governments worldwide are investing in e‑government mapping, prompting investigation into public perception and use. The study aims to show how ICTs, particularly interactive public participation GIS, can regenerate inner‑city neighbourhoods by integrating spatial data management with public services. The authors examine public use of an interactive Public Participation GIS, demonstrating that online map access can improve local services through GIS integration with various public services. The study reveals that users face challenges in understanding mapping and navigating the system, raising important issues about public interaction with online maps.
New methods of using on-line interactive mapping are reported with a specific focus on how citizens can participate in the delivery and management of everyday services in their neighbourhood. Particular emphasis will be placed on how ICTs can be used to facilitate the regeneration of inner city neighbourhoods through more integrated approaches to spatial data management. The paper examines how internet mapping is used by the public through an interactive Public Participation GIS and illustrates how public access to on-line maps can help deliver improved services to local communities through the integration of GIS with a range of public services. This has raised some interesting issues in relation to how people understand mapping and their methods of navigation using such a system. With governments across the globe investing heavily in e-Government which includes on-line mapping facilities it is interesting to examine how the public actually perceive and use such systems.
7