2010 · 48 citations · 15 references
ManagementComputer ScienceKnowledge ManagementInformation RetrievalKnowledge SharingNatural Language ProcessingExpertise AssessmentExpertise DiscoveryExpertise IdentificationExpertise RetrievalKnowledge RetrievalQuestion AnsweringExpert RetrievalExpert Search SystemsExpertise Retrieval SystemsExpertise Search SystemsQuestion Answering SystemsRelevance Models
Question answering websites are becoming an ever more popular knowledge sharing platform. On such websites, people may ask any type of question and then wait for someone else to answer the question. However, in this manner, askers may not obtain correct answers from appropriate experts, and knowledge sharing through question answering websites is interfered. Recently, various approaches have been proposed to automatically find experts in Question answering websites. In this paper, we propose a novel hybrid approach to effectively find experts for the category of the target question in question answering websites. Our approach considers user subject relevance, user reputation and authority of a category in finding experts. The experiment results show that our proposed methods outperform other conventional methods.
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The PageRank Citation Ranking : Bringing Order to the Web
Lawrence M. Page, Sergey Brin, Rajeev Motwani et al. · 1999 · 12.7K citations
Authoritative sources in a hyperlinked environment
Jon Kleinberg · Journal of the ACM · 1999 · 9.1K citations · Full text
Expertise networks in online communities
Jun Zhang, Mark S. Ackerman, Lada A. Adamic · 2007 · 795 citations