Communication Skills to Ensure Patient Satisfaction

Effective physician-patient communication and health outcomes: a review.

Moira Stewart · PubMed · 1995 · 4.1K citations

Social Sciences, Communication, Health Communication +14

The Effect of Physician Behavior on the Collection of Data

Howard Beckman · Annals of Internal Medicine · 1984 · 984 citations

Health Professions, Health Behavior, Clinical Medicine +9

Characteristics of Physicians with Participatory Decision-Making Styles

Sherrie H. Kaplan · Annals of Internal Medicine · 1996 · 616 citations

Medicine, Family Medicine, Internal Medicine +17

Caller Satisfaction With After-Hours Telephone Advice: Nurse Advice Service Versus On-Call Pediatricians

Thomas J. Lee, Judith Guzy, David A. Johnson et al. · PEDIATRICS · 2002 · 49 citations

Medicine, Child Health, Pediatrics +12

The Medical Interview

Roger W. Shuy · Primary Care Clinics in Office Practice · 1976 · 49 citations