Age group differences in world wide web navigation

Abstract

In this study, we examined the effects of age and training on efficiency and preferences in a World Wide Web search activity. Older participants were able to complete most of the tasks, but took more steps to find the information than did younger adults. Factors in this inefficiency were patterns of returning to the home page and revisiting pages that had been seen before during a search. Interactive training improved efficiency and altered preferences. We discuss implications for training and design.