Reviewing existing methods for evaluating e-government websites

Abstract

Investigating e-government and examining its development has become an evolving research area in the information systems field. Much of the existing research on e-government has used the internet to examine government websites. The use of the internet has been recommended by e-government scholars as a method to evaluate e-government development. However there is no agreement as to what is the best method to examine use of the internet in order to evaluate e-government. In addition there is no universal instrument used to perform data collection and analysis. This research paper will resolve some of the existing ambiguity surrounding this area.