American Psychologist · 1979 · 14 citations · 17 references
Social SciencesCommunicationPsychologyCognitive PsychologyCommunication TheoryInterpersonal CommunicationCommunication StrategiesEmotional UnderstandingListening ComprehensionListening SkillsVerbal BehaviorCommunication Of UnderstandingInterpersonal ListeningMiscommunication In Listening
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