Lost in space: A critique of NASA's crisis communications in the Columbia disaster

The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA.

Eugene A. Rosa, Diane Vaughan · Social Forces · 1997 · 1.6K citations

Social Sciences, Risk Management, Technology Management +14

Effective Public Relations

Glen M. Broom, Scott M. Cutlip · The Journal of the American Dental Association · 1967 · 971 citations · Full text

Crisis communications: a casebook approach

Kathleen Fearn-Banks · Choice Reviews Online · 1996 · 366 citations

Social Sciences, Communication, Emergency Preparedness +11

Columbia Accident Investigation Board

Donald J. White, Patrick A. Goodman, Lester Reingold et al. · NASA Technical Reports Server (NASA) · 2003 · 178 citations

Engineering, Materials Engineering, Mechanical Engineering +14

The challenger launch decision. Risky technology, culture, and deviance at NASA

A. L. Minkes · Technovation · 1996 · 87 citations

Social Sciences, Risk Management, Technology Management +12