Motivations of contributors to Wikipedia

Abstract

This paper aims to explain why people are motivated to contribute to the Wikipedia project. A comprehensive analysis of the motivations of Wikipedians is conducted using the iterative methodology developed by Batya Friedman and Peter Kahn in Value Sensitive Design and Information Systems and co-developed by Nissenbaum and Friedman in Bias in Computer Systems . The Value Sensitive Design (VSD) approach consists of three stages: Empirical Investigation, Conceptual Investigation, and Technical Investigation. During the empirical phase, motivations of the contributors to Wikipedia are identified through analysis of data from two published surveys and a pilot survey conducted at New York University. The underlying values behind these motivations are then defined in the conceptual phase of the study. Finally, a technical investigation is conducted in order to determine how features of the Wiki technology support and facilitate these values.