How to measure patient experience and outcomes to demonstrate quality in care.

Naomi Reay

PubMed · 2010 · 13 citations · 0 references

Concepts

Abstract

Patients' views on their care are an essential component in assessing its quality. A range of quality measures can be used, including patient reported experience measures and patient reported outcome measures. This one part unit examines how to use questionnaires and other available methods to measure patients' experiences a well as outcomes of the care they have received.