Implementation of an integrated information management system at the National Library of Wales

Abstract

Purpose This paper aims to describe the experiences of the National Library of Wales in implementing an integrated information management system. Design/methodology/approach Discusses the stages involved in the procurement process, data migration and general system implementation. Findings Emphasises the need for a well‐prepared yet flexible approach to project planning, and the need for consultation and an ongoing dialogue with staff. Research limitations/implications Describes the progress of the implementation to May 2007. Originality/value This paper provides a case study for libraries looking to procure and implement an information management system.