Digital financial inclusion : implications for customers, regulators, supervisors, and standard-setting bodies

Abstract

Digital financial inclusion can be a game changer for unserved and under-served low-income households as well as micro- and small enterprises. The regulatory, supervisory, and standard setting challenges - and likewise the solutions include those one currently face, and others one can only imagine as billions of new digital finance users go online. One has the opportunity and indeed the responsibility to prepare for both the risks and the rewards of the digitization of financial services.