A characterization of information quality using fuzzy logic

Abstract

In this paper, we examine how to adequately engineer an information system that is guaranteed to produce high quality information. We also characterize the dimensions of information quality from the perspective of a systems designer. This relates directly with our view that information is an engineered product coming out of the information manufacturing processing system. Further, we integrate fuzzy sets/logic concepts into our model to facilitate the characterization of the continuum of information quality since information quality is highly contextual and dependent on the user.