Towards social regulation in computer-supported collaborative work

Abstract

Computer-based tools supporting collaborative work are becoming crucial elements to organize the activities of groups of people. Nevertheless, current tools do not enable users to incorporate social regulation aspects. In particular, it is not possible to set-up social rules (and the conditions to execute them) to control the interactions among the members of a workgroup. We explore the main issues on introducing social regulation in computer-supported collaborative work. Based on our regulation model, we propose an infrastructure enabling users to ease the development of regulated collaborative applications. The proposed infrastructure is composed by a framework of regulation components and a component management service.