The Joint Commission Journal on Quality and Patient Safety · 2012 · 26 citations · 10 references
Social SciencesCommunicationCommunication TheoryInterpersonal CommunicationOrganizational CommunicationConversation AnalysisCrisis CommunicationDialogue AnalysisIncident DocumentationIncident ReportingIncident ReportsIncident DisclosureIncident Report DisclosureInterpersonal Disclosure
10
Case study research: design and methods
Simon Phelan · Evaluation & Research in Education · 2011 · 21.9K citations
Generalizing From Single Case Studies
Mary M. Kennedy · Evaluation Quarterly · 1979 · 343 citations
R Iedema, Sara Jane Allen, Kate Britton et al. · BMJ · 2011 · 304 citations · Full text
Health Professions, Communication, Communication In Serious Illness +16