The IBM conversational telephony system for financial applications

Kenneth P. Davies, Robert E. Donovan, Michael M. Epstein, Martin Franz, Abraham Ittycheriah, E. E. Jan, J.-M. Leroux, David Lubensky, C. Neti, M. Padmanabhan,

1999 · 30 citations · 2 references

Concepts

Abstract

We describe our development work on a telephonebased conversational system in the domain of mutual fund transactions. This system uses several components including robust large vocabulary continuous speech recognition, natural language understanding, dialog management, and text-to-speech synthesis technologies.

References

2