Critical Success Factors of Process Modeling for Enterprise Systems

Michael Rosemann, Wasana Sedera, Guy G. Gable

Journal of the Association for Information Systems · 2001 · 40 citations · 0 references

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Enterprise Systems’ integrated, process‑oriented nature drives organizations to use process modeling, yet empirical guidance on successful modeling across the ES life‑cycle remains lacking. This study empirically examines the factors that influence process modeling success in Enterprise Systems. The authors developed an a‑priori model of eight candidate success factors, described the research context, objectives, design, and derived model, and outlined future research directions.

Abstract

The integrated and process oriented nature of Enterprise Systems (ES) has led organizations to use process modeling as an aid in managing these systems. Enterprise Systems success factor studies explicitly and implicitly state the importance of process modeling and its contribution to overall Enterprise System success. However, no empirical evidence exists on how to conduct process modeling successfully and possibly differentially in the main phases of the ES life-cycle. This paper reports on an empirical investigation of the factors that influence process modeling success. An a-priori model with 8 candidate success factors has been developed to this stage. This paper introduces the research context and objectives, describes the research design and the derived model, and concludes by looking ahead to the next phases of the research design.