Concepedia

Utilization and User Satisfaction in End-User Computing

Changki Kim, Kun-Soo Suh, Jinjoo Lee

Information Resources Management Journal · 1998 · 23 citations · 49 references

Concepts

ComputingComputer ScienceInformation SystemsHuman-computer InteractionUser Experience DesignCustomer SatisfactionUsability TestingUser ManagementUser Needs AnalysisEnd-user ExperienceUser AcceptanceUser SatisfactionUser Satisfaction AssessmentUser Satisfaction Measurement

Abstract

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References

49

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Business, Information Systems, Information Technology +13

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Business, Computer Science, Information Systems +17

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Management, Organization Studies, Organizational Behavior +11