University of North Texas Digital Library (University of North Texas) · 2003 · 113 citations · 0 references
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ManagementInformation TechnologyPublic PolicyDigital GovernmentE-governmentInformation Security ManagementE-government PolicyE-government ReformGovernment Information SystemsInformation Security GovernanceInformation Technology GovernancePrivacy In GovernmentDigital Divide ReductionE-government AccountabilityE-government StrategyElectronic Government SystemsGovernment Information DisclosureGovernment Information SecurityInformation Systems Resources
Electronic government (e-government) intersects many legislative issues, including privacy, digital divide (the lack of equal access to computers, whether due to a lack of financial resources or necessary skills), public access to government information, service delivery, and information security. E-government solutions are prominently represented in efforts to improve the management and efficiency of government information technology resources. To help policymakers discern e-government initiatives relative to their role in various issues, this report identifies and defines the principal e-government sectors and stages of development. It also outlines some of the opportunities and challenges associated with e-government. Some observers define e-government in terms of specific actions such as using a kiosk to receive job information, or applying for Social Security benefits through a web site. Other observers define e-government more generally as automating the delivery of government services. While perceptions vary widely, one organization, The Gartner Group, summarizes e-government as the continuous optimization of service delivery, constituency participation, and governance by transforming internal and external relationships through technology, the Internet, and new media.