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Can DSS Technology Improve Group Decision Performance for End Users?
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1995
Year
End UsersEngineeringDss TechnologyOrganizational BehaviorDistributed Decision MakingInformation Technology ManagementEnd-user DevelopmentManagementSystems EngineeringGroup DssDecision TheoryCollective CognitionOrganizational SystemsBusiness Information SystemsDesignUser ExperienceDecision Support SystemsInformation ManagementHuman Information InteractionGroup CommunicationOrganization StudiesOrganizational SystemOrganizational CommunicationUser InvolvementHuman-computer InteractionTechnologyDecision ScienceSmall Group Research
The pervasiveness of end–user computing in organizations coupled with the expanded scope of end–user information system activities and the fact that DSS is an end–user application argues strongly for the exploration of the effect of DSS on end–users. A particular area of interest that has not been examined is the role of DSS in end–user group decision making. To address that interest, this study investigates the benefits of DSS technology in supporting end–user group decision making. An experiment was conducted which required groups to reach a consensus on human resource related decisions. The results of the experiment provide implications for the use of group DSS (GDSS) in organizations and for future study.Request access from your librarian to read this article's full text.