Business process simulation - tool survey

Abstract

Abstract. In the nineties, more and more attention was raised for process oriented analysis of the performance of companies. Nowadays, many process aware information systems are implemented (e.g., workflow management systems) and business processes are evaluated and redesigned. The discipline related to this field of study is called Business Process Management (BPM). An important part of the evaluation of designed and redesigned business processes is Business Process Simulation (BPS). Although an abundance of simulation tools exist, the applicability of these tools is diverse. In this paper we discuss a number of simulation tools that are relevant for the BPM field, we evaluate their applicability for BPS and formulate recommendations for further research.