Methodology And Computing In Applied Probability · 1999 · 54 citations · 3 references
BusinessComputer ScienceComputer SystemsOperations ResearchQueuing TheoryService OperationsPriority QueuesQueue ManagementQueueing AnalysisQueueing ProcessesQueueing SystemsQueueing TheoryCall Center QueueingCall Center Queueing ModelsPriority Queueing
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On the M(n)/M(n)/s queue with impatient calls
Andreas Brandt, Manfred Brandt · Performance Evaluation · 1999 · 115 citations
Queueing Systems with Stochastic Time out
E. Skogan · IRE Transactions on Communications Systems · 1980 · 37 citations