Social SciencesCommunicationLinguisticsCommunication Research MethodsDiscourse AnalysisInterpersonal CommunicationConversation AnalysisConversational InterfacesConversational User InterfacesInterview MethodologyInterview MethodsInterview PreparationConversation Analysis Of InterviewsHuman ConversationInterview TalkReference InterviewTelephone Reference Checking
Summary This article offers practical suggestions for doing chat reference, including setting up, using language, interviewing techniques, and composing responses. It contains comparisons to in-person, phone, and email reference techniques.
2