Asymptotic Results and a Markovian Approximation for the M(n)/M(n)/s+GI System

Queues and Point Processes.

V. Ramaswami, Peter Franken, Dieter König et al. · Journal of the American Statistical Association · 1985 · 344 citations

Business, Computer Systems, Markov Decision Processes +11

Single-server queues with impatient customers

François Baccelli, P. Boyer, G. Hébuterne · Advances in Applied Probability · 1984 · 216 citations

Business, Computer Science, Probability Theory +16

Queuing with Impatient Customers and Ordered Service

D. Y. Barrer · Operations Research · 1957 · 201 citations

Business, Operations Management, Consumer Behavior +16

Queuing with Impatient Customers and Indifferent Clerks

D. Y. Barrer · Operations Research · 1957 · 151 citations

Business, Decision Sciences, Probability Theory +16

ON QUEUES WITH IMPATIENT CUSTOMERS.

François Baccelli, Gérard Hebuterne · OpenGrey (Institut de l'Information Scientifique et Technique) · 1981 · 148 citations · Full text

Business, Operations Management, Queuing Theory +10