Research project evaluates the effect of national culture on flight crew behaviour.

Abstract

The role of national culture in flight crew interactions and behavior is examined. Researchers surveyed Asian, European, and American flight crews to determine attitudes about crew coordination and cockpit management. Universal attitudes among pilots are identified. Culturally variable attitudes among pilots from 16 countries are compared. The role of culture in response to increasing cockpit automation is reviewed. Culture-based challenges to crew resource management programs and multicultural organizations are discussed.