Concepedia

Key Issues in Transforming Health Care Organizations for Quality: The Case of Advanced Access

Leif I. Solberg, Mary C. Hroscikoski, JoAnn M. Sperl‐Hillen, Patrick J. O’Connor, Benjamin F. Crabtree

The Joint Commission Journal on Quality and Safety · 2004 · 52 citations · 13 references

Concepts

Public AffairsHealth Services AdministrationQuality ManagementHealth Care Quality ManagementHealthcare AdministrationHealthcare Quality ImprovementHealth Care OrganizationsHealth Care QualityHealth Services OrganizationHealthcare Quality ManagementHealthcare Service QualityQuality Of CareAdvanced Access SchedulingCare Access ManagementEqual Access To CareHealth Care Transformation StrategyHealthcare TransformationIntegrating The Healthcare EnterpriseRealized Access To Care

References

13

Crossing the Quality Chasm: A New Health System for the 21st Century

BMJ · 2001 · 10.8K citations

Nursing, Health Services Administration, Health Systems +15

Crossing the Quality Chasm: A New Health System for the 21st Century

Journal for Healthcare Quality · 2002 · 8.6K citations

Nursing, Health Services Administration, Health Systems +15

Improving the Quality of Health Care in the United Kingdom and the United States: A Framework for Change

Ewan Ferlı́e, Stephen M. Shortell · Milbank Quarterly · 2001 · 1.4K citations · Full text

Management, Change Management, Quality Management +16

Advanced Access

Mark Murray, Donald M. Berwick · JAMA · 2003 · 619 citations

Business, Health Care Management, Health Services Administration +17

Service Quality in Health Care

John W. Kenagy · JAMA · 1999 · 258 citations

Management, Health Care Management, Quality Management +14