Genpact (United States)

The impact of virtual mirroring on customer satisfaction

Peter A. Gloor, Andrea Fronzetti Colladon, Gianni Giacomelli et al. · Journal of Business Research · 2017 · 55 citations · Full text

Customer Experience, Customer Satisfaction, Service Quality +9

Forecasting managerial turnover through e-mail based social network analysis

Peter A. Gloor, Andrea Fronzetti Colladon, Francesca Grippa et al. · Computers in Human Behavior · 2017 · 52 citations · Full text

Computational Social Science, Social Medium Mining, Predictive Analytics +8

Finding top performers through email patterns analysis

Journal of Information Science · 2019 · 32 citations · Full text

Work-ordered day as a catalyst of competitive employment success.

Andrew Schonebaum, Jeremy Boyd · Psychiatric Rehabilitation Journal · 2012 · 23 citations

Stochastic Semistability for Nonlinear Dynamical Systems With Application to Consensus on Networks With Communication Uncertainty

Wassim M. Haddad, Tanmay Rajpurohit, Xu Jin · IEEE Transactions on Automatic Control · 2019 · 16 citations

Stochastic Hybrid System, Engineering, Networked Control +9