Tan Hong-ying

The effects of digital transformation on supply chain resilience: a moderated and mediated model

Yaqin Yuan, Tan Hong-ying, Linlin Liu · Journal of Enterprise Information Management · 2023 · 106 citations

Supply Chain Integration, Digital Supply Chains, Enterprise Business Transformation +12

Physician-user interaction and users' perceived service quality: evidence from Chinese mobile healthcare consultation

Tan Hong-ying, Mengling Yan · Information Technology and People · 2020 · 58 citations

Customer Satisfaction, Engineering, Mobile Consultation +22

Satisfaction or gratitude? Exploring the disparate effects of physicians' knowledge sharing on patients' service evaluation in online medical consultations

Tan Hong-ying, Xiaofei Zhang, Yefei Yang · Information Systems Journal · 2023 · 40 citations · Full text

Family Medicine, Communication, Primary Care +19

The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication

Mengling Yan, Tan Hong-ying, Luxue Jia et al. · International Journal of Environmental Research and Public Health · 2020 · 29 citations · Full text

An investigation of the promotion effects of uncertain level discount: evidence from China

Tan Hong-ying, Umair Akram, Yujia Sui · Asia Pacific Journal of Marketing and Logistics · 2019 · 13 citations

Regular Discount, Consumer Uncertainty, Behavioral Decision Making +22