Valerie Lattimer

Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): a cluster-randomised controlled trial and cost-consequence analysis

Emily Fletcher, Nicky Britten, Colin Green et al. · The Lancet · 2014 · 249 citations · Full text

Medicine, Health Sciences, Pharmacoeconomics +15

The impact of using computer decision-support software in primary care nurse-led telephone triage: Interactional dilemmas and conversational consequences

Jamie Murdoch, Rebecca Barnes, Jillian Pooler et al. · Social Science & Medicine · 2014 · 102 citations · Full text

Computing, Health Informatics, Nursing Informatics +17

Nurses’ use of computerised clinical decision support systems: a case site analysis

Dawn Dowding, Natasha Mitchell, Rebecca Randell et al. · Journal of Clinical Nursing · 2009 · 95 citations

Business, Information Systems, Nursing Informatics +14

The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice: a cluster randomised controlled trial comparing general practitioner-led and nurse-led management systems with usual care (the ESTEEM trial)

Emily Fletcher, Nicky Britten, Colin Green et al. · Health Technology Assessment · 2015 · 75 citations · Full text

Health Professions, Health Care Management, Health Services Research +13

Implementing telephone triage in general practice: a process evaluation of a cluster randomised controlled trial

Jamie Murdoch, Anna Varley, Emily Fletcher et al. · BMC Family Practice · 2015 · 38 citations · Full text

Health Professions, Health Care Management, Health Services Administration +16