Statistics
Publications
2
Citations
45
H-Index
2
Active since
2002
Ofer Matan is an author specializing in operations management, industrial engineering, and automated scheduling systems.
Publications per year
2002–2002
2
2
Staff scheduling for inbound call centers and customer contact centers
Alex Fukunaga, Ed Hamilton, Jason Fama et al. · 2002 · 29 citations
Management, Industrial Engineering, Operations Management +17
Staff Scheduling for Inbound Call and Customer Contact Centers
Alex Fukunaga, Ed Hamilton, Jason Fama et al. · AI Magazine · 2002 · 16 citations
Management, Industrial Engineering, Operations Management +17
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