1
Publications
56
Citations
1
H-Index
2021
Active since
Affiliations
Sabaragamuwa University of Sri Lanka(Current)
Gretel Qumsieh-Mussalam is an author at Sabaragamuwa University of Sri Lanka specializing in customer satisfaction, motivation, and consumer engagement.
Top concepts
MarketingManagementMotivationPsychologySocial SciencesConsumer BehaviorConsumer ResearchConsumer EngagementCustomer SatisfactionBehavioral Decision Making
Publications per year
2021–2021
1
1
Kayhan Tajeddini, Thilini Chathurika Gamage, Waseem Ul Hameed et al. · International Journal of Hospitality Management · 2021 · 56 citations
Customer Experience, Customer Satisfaction, Behavioral Decision Making +13
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