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12
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Active since
2013
Norazira Mohd Abas is an author specializing in islamic banking service quality, quality assurance, and quality management.
Publications per year
2013–2013
Adaptive of SERVQUAL Model in Measuring Customer Satisfaction towards Service Quality Provided by Bank Islam Malaysia Berhad (BIMB) in Malaysia
Mohamad Idham, Siti Najah, Raihan Sakrani et al. · 2013 · 12 citations
Management, Marketing, Quality Management +16
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