Concepedia

Mohd Azri Hanif

MA

Statistics

Publications

1

Citations

15

H-Index

1

Active since

2020

Affiliations

ABES Engineering College(Current)

Mohd Azri Hanif is an author at ABES Engineering College specializing in quality management systems, management, and customer service.

Top concepts

BusinessMarketingManagementQuality SystemsService QualityCustomer ServiceCustomer SatisfactionHospitality MarketingTotal Quality Management

Publications per year

2020–2020

1

Publications

1

Customer Satisfaction Towards Service Quality: A Study of Malindo Air

Nabilah Maisarah, Daisy Mui Hung Kee, Nurul Syakirah et al. · International Journal of Tourism and Hospitality in Asia Pasific · 2020 · 15 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +10

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